Enroll with consent
Recipients follow the building’s instructions and text START to (646) 585-6973.
Services / Text Alerts
TRACKNEST TEXT ALERTS
Keep recipients informed about their packages.
Send package service notifications to enrolled recipients so they know when to check with the front desk.
WHAT IT DOES
Text Alerts, explained.
Help reduce routine “has my package arrived?” inquiries while giving residents a convenient communication option.
TrackNest package text alerts help participating properties communicate package arrivals and pickups. The recipient’s enrolled mobile number must be associated with the correct property record. Messages support the desk’s workflow; the package record and pickup procedure remain the reference for staff.
Match the recipient
The property associates the enrolled number with the correct resident or package record.
Send service updates
Use package arrival and pickup notifications to help recipients stay informed.
AN EVERYDAY USE CASE
From a daily task
to a shared process.
An apartment resident enrolls in package alerts. When a delivery is recorded for that resident, a text update helps them know to contact or visit the desk according to the building’s pickup hours.
Illustrative scenario: review your team’s exact workflow during the demo.
More use cases ↗Plan your setup.
Enrollment is optional. Message frequency varies; message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Delivery depends on carriers and network availability. These are package service updates, not marketing messages.
Enrollment instructions · SMS Terms · Privacy Policy
TrackNest is $99 per location per month with 5 users, one month free, and cancel anytime. Discuss the services and setup your location needs during your walkthrough.
Training and onboarding are available. Talk through your requirements or read the FAQ.
A CLEARER WAY TO RUN YOUR DESK
Make your next handoff
your simplest one.
See how TrackNest fits the way your team works.