Book a demo TRACKNEST FOR YOUR FRONT DESK
Bring packages, luggage, found property, directory information, and notifications into a clearer daily workflow. Add inventory and asset management for your equipment and supplies.
TWO WORKFLOWS. ONE PLATFORM.
Start with the work your staff already handle. Use TrackNest to keep the record connected to the physical item.
Capture recipient and label details, search the holding queue, and record pickups. AI Scan Label can help fill in shipping-label information for staff to review.
Give found property a description and control number. Use QR labels to connect items to their records and keep claim notes with the item.
BUILT FOR THE DESK YOU HAVE
Work from a computer, tablet, or phone without requiring package-locker hardware. Staff work the queues, while company admins manage their company’s records.
Your team sets the intake, storage, pickup, and claim procedures. TrackNest gives staff a place to keep the details and outcomes together.
Plan your first pilot ↗PUT THE PLATFORM INTO PRACTICE
Build a repeatable process for receiving, storing, finding, and releasing packages.
Explore this topic ↗02 / FOUND TO RETURNEDUse consistent descriptions, labels, storage locations, and claim records to help staff handle found property.
Explore this topic ↗03 / PEOPLE AND PROCESSPlan a focused pilot, agree on responsibilities, and give each shift a practical way to review its work.
Explore this topic ↗BEFORE YOUR WALKTHROUGH
Teams that physically receive, hold, and release packages or found property: apartment buildings, offices, campuses, hotels, mailrooms, and security desks.
Use your demo discussion to review package management and lost-and-found together. Bring examples of your intake and handoff process so the walkthrough reflects your desk.
Review the current plans and demo program, then discuss the number of locations and staff who need access.
MORE WAYS TO KEEP YOUR DESK ORGANIZED
Explore TrackNest’s services alongside package management and lost-and-found.
Keep equipment records organized so staff can identify assets, review their assigned location, and support accountable handoffs.
Explore asset trackingOrganize stock records and quantities to help your team review what is on hand and plan replenishment.
Explore inventoryOrganize luggage held at your desk so staff can follow it from acceptance through storage and return.
Explore luggage trackingKeep resident, guest, or recipient contact details organized to support package handling and communication.
Explore directorySend package service notifications to enrolled recipients so they know when to check with the front desk.
Explore text alertsUse email notifications to keep recipients informed as part of your property’s package-handling workflow.
Explore email alertsInventory and asset management: $35/month as an add-on with TrackNest, or $75/month standalone. View pricing ↗
PUT IT INTO PRACTICE
Illustrative workflows for the teams TrackNest serves.
Hotels & hospitality
Use luggage records for temporary bag storage, lost-and-found records for items left behind, and a directory to help identify the right guest. At shift change, review what is still being held and what needs follow-up.
Apartments & property management
Maintain current recipient details, log incoming packages, and use text or email alerts to keep residents informed. Staff still verify each pickup against the property’s procedure.
Senior living communities
Use directory information to distinguish residents and organize package updates around each recipient’s preferences. Confirm an authorized contact before communicating with anyone on a resident’s behalf.
A CLEARER WAY TO RUN YOUR DESK
See how TrackNest fits the way your team works.